How do I return an item?
You can return any new or unused item from an online order within 14 days of the date your item was shipped and we will refund the full purchase price minus a restocking fee. We cannot accept returns on custom ordered items. Simply call our sales department at 301-420-2727 to get a return merchandise authorization (RMA) number. Once you’ve received an RMA number, mark the number on the outside of the shipping box and place a copy of the invoice it in the box or boxes to be returned with the part(s) to be returned. This will help us process your return in a timely manner.
If you are shipping your return to us, we strongly suggest that you use traceable United Parcel Ground Service from your nearest staffed UPS facility. All returns must be sent prepaid—no collect shipments will be accepted. Insure the returned part for its full value to protect yourself against loss.
You can return your parts directly to our Retail Store or send them directly to our Returns Department. Please ship them to the following address:
Returns Department, Speed Unlimited
4771 Allentown Road
Suitland, MD 20746
Returns are accepted within 14 days from the date of purchase are subject to a restocking fee.
Product Warranties & Return Policy
Most parts are warranted by the manufacturer, usually for 90 days from the date of purchase, unless specified otherwise. All warranties are included with your order.
Parts used for racing or competition are warranted against manufacturers' defects only. They are not warranted for wear or breakage under any circumstance.
If you are returning electrical parts for warranty consideration, please call Customer Service before you ship them. Some manufacturers require the parts be sent directly to them.
Any part which, in our opinion, shows evidence of being used or installed contrary to manufacturer's instructions, and/or subjected to improper handling, packaging, or shipping by the customer will not be eligible for exchange, refund, or warranty consideration. We reserve the right to charge a restocking fee or refuse any exceptions. We cannot accept returns on custom-ordered parts. Videos and software cannot be returned for a refund once opened.